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Welcome to the DIIT Self-Support Website. This website can be
used to submit or view the following:
* Helpdesk Incidents
* Request for Services (RFS) to PMO - Internal Use Only
* Asset Inventory Reports
You must have the proper authority to access these specific
areas in order to submit/view information. If you do not know
your login ID for self-support, click the hyperlink
'Forgot Magic ID?', or alternatively you can call the helpdesk
to receive your login ID.
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The helpdesk can be reached at (718)
935-5100, and for your
convenience we have also created this self support
function at this website.
This application will
allow you to submit an incident via the web and ensure that we
capture your relevant information if you do not have immediate
access to a telephone.
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This site is optimized for: Internet Explorer (IE) 5.0 or greater | FireFox 1.0.6 or greater |(Mac OS) Safari 2.0 or greater
Click here
to send feedback about this self-support web application.
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